Patient Representative – Metairie, LA

Education: high school

Qualifications:

• Proficiency in medical terminology and experience in a healthcare setting.
• Previous experience in medical or dental office administration.
• Spanish-speaking candidates are highly preferred.

Skills:

• Friendly, outgoing personality with excellent communication skills.
• Strong organization, multitasking, and attention to detail.
• Ability to work well on a team and manage administrative tasks efficiently.
• Commitment to ensuring positive patient experiences.

Responsibilities:

• Greet and assist patients with a warm, friendly demeanor.
• Schedule appointments and manage patient registration processes.
• Answer phone calls, respond to inquiries, and provide detailed information to patients.
• Maintain and update patient records with accuracy and confidentiality.
• Collaborate with medical staff to coordinate patient care services.
• Process insurance claims and verify coverage for patients.
• Assist with billing inquiries, payment processing, and weekly reporting.
• Manage call logs and facilitate a smooth sales process for patient care sign-ups.
• Walk around the gym to actively engage and communicate with patients.
• Ensure every patient has a positive experience at every visit.
• Capture consent and photos for social media platforms.